In this ‘Chart of the Week,’ we look at areas of the supply licence that have been subject to compliance engagement from Ofgem from 2017 to 2020. We focus specifically on recurring issues including the rules around protecting prepayment meter (PPM) customers, complaints, and treating customers fairly.
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Related thinking
Low carbon generation
BEIS confirm end-date for recognition of EU GoO imports
In this week’s ‘Chart of the Week’, we examine the historical volume of GoOs imported for FMD and explores what impact GoO removal will have on the REGO market.
Regulation and policy
What’s the story…Oxera publishes findings on Ofgem’s regulatory performance
On 6 May, Ofgem published a report on the findings of an independent review undertaken by Oxera and commissioned by Ofgem's Board into the root causes of the recent supplier failure. In this 'Chart of the week', we look at how the report assesses the performance of Ofgem in meeting...
Business supply and services
A GoO-ey end? Green power import certificates poised for removal
On 29 March, BEIS published a consultation seeking views on the removal of Feed in Tariff (FIT) and Contracts for Difference (CfD) scheme cost exemptions for green imported electricity and the recognition of EU Guarantees of Origin (GoOs) in GB altogether. Our 'Chart of the week' shows historic GoO imports...
Home supply and services
No easy fix: tariff prices remain high
In response to the unprecedented increases in global gas prices, Ofgem announced last week time limited measures “to help stabilise” the supply market. This includes a requirement for all domestic suppliers to offer existing customers the same tariffs available to new customers from 14 April, echoing changes made by the...
Home supply and services
Ticking Clock
With the political debate regarding energy prices and their impacts on the cost of living – not to mention the economy at large – the default tariff cap announcement for Summer 2022 from Ofgem at the start of next month is the most anticipated since the cap’s inception.
Commercial and market outlook
CP19 of the RO sees record shortfall
The perfect storm of challenging market conditions has persisted across the duration of the 2020-21 compliance period (CP) of the Renewables Obligation (RO), driving a large volume of supplier exits, particularly over recent months. As the dust settles on the compliance process relating to CP19 (2020-21) of the RO, this...
Home supply and services
Domestic switching falls as the savings gap is squeezed
With day-ahead gas reaching an all-time high of 187.50p/th as of 15 September, it has been a record-breaking summer for wholesale energy prices. This Chart of the Week explores the impact these high prices are having on domestic tariffs and consumer switching behaviour.
Home supply and services
Chart of the week | Green hair, green branches, green skin, green tariffs?
In this 'Chart of the week', we look at how prevalent green supply has become, unpick some of the drivers behind this, and look at the challenges now facing consumers, suppliers and policy makers confronted by a sea of green. Over recent years, we estimate the percentage of households with...
